Citus Blog Category

What are patient discussion groups? In this blog, learn 12 ways PDGs can bring game-changing communication to your organization.

COVID-19 accelerated the need for care in the home, but how did it drive digital health? In this blog, we discuss three drivers of digital transformation during the pandemic.

Omnichannel communication—we’ve all heard this referenced in terms of technology, but what exactly is it and how can it benefit home-based care? In this blog, we discuss the value of omnichannel platforms and four advantages of adopting this technology.

Still relying on old methods of communication? Auto-routing and escalation not only save time for your staff, but also boost satisfaction among patients and family caregivers. This blog explains how this unique technology works and why it could significantly impact the way your organization engages those receiving care.

Is your pharmacy team overworked due to the staffing shortage? Dated processes and communication methods could be keeping your staff from a positive work experience. In this blog, we discuss four ways CitusHealth can help you do more with less.

Is your organization still relying on manual communication, such as email or phone calls? These archaic methods are time consuming for care teams and distracting from patient care. In this blog, we discuss eight benefits of CitusHealth versus using email.

Customer support should be a simple experience for both your team and those responding to tickets. In this blog, we discuss four ways to enhance your support experience so you can get the most out of your technology.

Our customers are currently using our digital platform as a solution to a variety of industry challenges—including the need for more patient engagement, reducing paperwork, and eliminating phone tag. In this blog, we discuss five innovative ways customers are using CitusHealth.

Does your organization have too much revenue on hold and not enough to keep operations running? Cash collection is a vital piece of achieving success and growth in home-based and clinic care settings. In this blog, we discuss two major financial impacts of missing clinical documentation—and how they can be avoided.

In specialty pharmacy, home infusion, home health, and hospice, patients and family caregivers often struggle with the stress of chronic and acute illnesses. Add coordinating and navigating care to that stress and it becomes even more complex. In this blog, we discuss what patients and family caregivers want from their care and how technology can help.