Expand productivity of clinical resources and improve patient satisfaction and adherence.
As experienced clinicians and operations leaders from the home infusion industry we understand first-hand the challenges you face, from schedule coordination to centralized nursing documentation to therapy adherence. Now more than ever it is critical to provide remote care support for patients, families, and caregivers and enable a higher level of virtual patient and caregiver engagement and care team collaboration. The CitusHealth secure, HIPAA-compliant platform is specifically designed to help your teams operate at the height of their licenses while improving patient satisfaction and referral relationships.
COMPREHENSIVE SYSTEM OF ENGAGEMENT FOR HOME INFUSION
Many companies offer point or app only solutions. CitusHealth offers a completely integrated platform with digital, mobile and app-less features that help you deliver on every one of the important services your home infusion pharmacy needs to enable better adherence, reduce supply waste, increase clinical resource efficiencies, and ensure happier patients, families, and caregivers. The impact on your organization is a better patient experience and streamlined processes that increase patient satisfaction and accelerate billing times. Improving these critical metrics will help you better position your home infusion pharmacy to improve patient outcomes and earn more referrals to grow your business.
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CitusHealth Solutions for Home Infusion Providers
TWO-WAY PATIENT & CAREGIVER COMMUNICATION
Enable real-time digital patient and caregiver communication with clinicians and staff with auto-escalation by roles to ensure timely responses.
SCHEDULE COORDINATION & REAL-TIME NURSING NOTES
Expand productivity of clinical resources through, secure, real-time messaging, schedule coordination and centralized nursing notes/documentation.
CUSTOMIZABLE DIGITAL FORMS & WORKFLOWS
Accelerate billing timelines and improve cash flow with streamlined referral/ordering processes and more timely/complete documentation.
MULTI-LINGUAL PATIENT & FAMILY COMMUNICATION
Auto-translate patient and caregiver communications in their preferred language to reduce delays in care.
SECURE, HIPAA COMPLIANT VIDEO SESSIONS
Provide staff with secure, HIPAA compliant video chat to troubleshoot patient concerns, injection training, side effect triaging, and learn of additional care required.
“APP-LESS” ELECTRONIC SIGNATURE CAPTURE
Obtain contactless signed consent and on delivery documents with electronic or app-less signatures to expedite reimbursements.
BROADCAST MESSAGES
Instantly broadcast important information concerning critical updates to the entire census and their caregivers saves valuable time.
ON-DEMAND EDUCATION RESOURCES
Empower patients and caregivers with customized educational materials, accessible any time from any device to support the care plan and ensure therapy adherence.
AUTOMATED SUPPLY MANAGEMENT
Reduce supply waste, emergency supply deliveries and other inefficiencies by capturing accurate supply counts at the point of care.
