Expand productivity of clinical resources and improve patient satisfaction and adherence.

As experienced clinicians and operations leaders from the home infusion industry we understand first-hand the challenges you face, from schedule coordination to centralized nursing documentation to therapy adherence. Now more than ever it is critical to provide remote care support for patients, families, and caregivers and enable a higher level of virtual patient and caregiver engagement and care team collaboration. The Citus Health secure, HIPAA-compliant platform is specifically designed to help your teams operate at the height of their licenses while improving patient satisfaction and referral relationships.

Expand productivity of clinical resources and improve patient satisfaction and adherence. Expand productivity of clinical resources and improve patient satisfaction and adherence.

COMPREHENSIVE SYSTEM OF ENGAGEMENT FOR HOME INFUSION

Many companies offer point or app only solutions. Citus Health offers a completely integrated platform with digital, mobile and app-less features that help you deliver on every one of the important services your home infusion pharmacy needs to enable better adherence, reduce supply waste, increase clinical resource efficiencies, and ensure happier patients, families, and caregivers. The impact on your organization is a better patient experience and streamlined processes that increase patient satisfaction and accelerate billing times. Improving these critical metrics will help you better position your home infusion pharmacy to improve patient outcomes and earn more referrals to grow your business.

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COMPREHENSIVE SYSTEM OF ENGAGEMENT FOR HOME INFUSION

Citus Health Solutions for Home Infusion Providers

TWO-WAY PATIENT & CAREGIVER COMMUNICATION

Enable real-time digital patient and caregiver communication with clinicians and staff with auto-escalation by roles to ensure timely responses.

SCHEDULE COORDINATION & REAL-TIME NURSING NOTES

Expand productivity of clinical resources through, secure, real-time messaging, schedule coordination and centralized nursing notes/documentation.

CUSTOMIZABLE DIGITAL FORMS & WORKFLOWS

Accelerate billing timelines and improve cash flow with streamlined referral/ordering processes and more timely/complete documentation.

MULTI-LINGUAL PATIENT & FAMILY COMMUNICATION

Auto-translate patient and caregiver communications in their preferred language to reduce delays in care.

SECURE, HIPAA COMPLIANT VIDEO SESSIONS

Provide staff with secure, HIPAA compliant video chat to troubleshoot patient concerns, injection training, side effect triaging, and learn of additional care required.

“APP-LESS” ELECTRONIC SIGNATURE CAPTURE

Obtain contactless signed consent and on delivery documents with electronic or app-less signatures to expedite reimbursements.

BROADCAST MESSAGES

Instantly broadcast important information concerning critical updates to the entire census and their caregivers saves valuable time.

ON-DEMAND EDUCATION RESOURCES

Empower patients and caregivers with customized educational materials, accessible any time from any device to support the care plan and ensure therapy adherence.

AUTOMATED SUPPLY MANAGEMENT

Reduce supply waste, emergency supply deliveries and other inefficiencies by capturing accurate supply counts at the point of care.

"Citus Health’s scope of solutions for the home infusion and specialty pharmacy industries, coupled with their commitment to provide services to NHIA were compelling reasons for Amerita to engage the Citus team as we look to engage with our patients more directly and securely while also creating new efficiencies across our organization."

--Richard Iriye, President, Amerita

Amerita

Learn how to expand your clinical resources productivity and improve the patient experience with Citus Health.

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