Discover new insights, strategies, and best practices for optimizing your healthcare organization.

Family Caregivers Have Spoken: Hospices Need Better Communication Technology Now

Family Caregivers Have Spoken: Hospices Need Better Communication Technology Now

For the past decade, hospice providers have been investing heavily in modernizing their clinical systems, care pathways and staff technologies. However, most hospice providers are falling short when it comes to what really matters to those who make the ultimate decision on choice of provider and serve up hospice satisfaction scores – the hospice consumer. […]

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The Need for Greater Adoption of Patient and Family Engagement Technology in Home-Based Care

The Need for Greater Adoption of Patient and Family Engagement Technology in Home-Based Care

In 2020, we have reached an inflection point in care delivery.  Close collaboration in healthcare among all stakeholders — internal clinical and non-clinical staff, referring physicians, external partners, and family caregivers — has never been more important.  View Source https://citushealth-4500873.hs-sites.com/blog/the-need-for-greater-adoption-of-patient-and-family-engagement-technology

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National Association of Specialty Pharmacy (NASP) Podcast

National Association of Specialty Pharmacy (NASP) Podcast

There’s No Going Back- Virtual Patient Support is Here to Stay In a recent podcast from the National Association of Specialty Pharmacy, Executive Director, Sheila Arquette hosts Melissa Kozak, RN, CRNI, CEO, Citus Health and Meagan Sampogna, COO, BioMatrix Specialty Pharmacy for an engaging discussion about the companies partnership and the innovative solutions needed to […]

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Virtual Patient Support for Specialty Pharmacies

Virtual Patient Support for Specialty Pharmacies

The specialty pharmacy environment has changed in a matter of weeks. Phone waits are longer with staff working remotely; patients are concerned about refills and shortages of their critical medications; contactless delivery has become a necessity due to patient and family member concerns about potential infection.  View Source https://citushealth-4500873.hs-sites.com/blog/specialty-pharmacy-virtual-support-checklist

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Uncharted Territory: Using Technology to Successfully Navigate the COVID-19 Pandemic

Uncharted Territory: Using Technology to Successfully Navigate the COVID-19 Pandemic

Uncharted Territory: Using Technology to Successfully Navigate the COVID-19 Pandemic As we progress through this COVID-19 crisis, providers are now anticipating a “new normal” and considering solutions that enable secure virtual care team collaboration and critical patient family engagement. View Source https://citushealth-4500873.hs-sites.com/blog/hospice-news-using-technology-to-navigate-the-covid-19-pandemic-webinar

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Case Study: Providing Remote Patient Care and Support Through the COVID-19 Pandemic

Case Study: Providing Remote Patient Care and Support Through the COVID-19 Pandemic

How BioMatrix Specialty Pharmacy rapidly enhanced digital communications to provide real-time patient support and expedited prescription refill processing. As a result of the COVID-19 pandemic, a dramatic and rapid shift has occurred in how specialty pharmacies and healthcareproviders around the world must coordinate and deliver care. The need for remote care technology is greater than […]

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Remote Patient Care Technology Solutions for the New Normal

Remote Patient Care Technology Solutions for the New Normal

The healthcare environment has changed in a matter of weeks.  Facilities are overflowing, providing face-to-face care is now a challenge and a health risk given family members concerns about potential infection of their loved ones. And providers are concerned about care team safety with limited PPE supplies. View Source https://citushealth-4500873.hs-sites.com/blog/hospice-remote-care-checklist

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EnvisionSpecialty Pharmacy Engages Patients and Streamlines Refill Assessments with MHALink™ Powered by Citus Health

EnvisionSpecialty Pharmacy Engages Patients and Streamlines Refill Assessments with MHALink™ Powered by Citus Health

With increasing challenges in gaining access to new therapies from limited drug distribution networks, implementing value-based care initiatives continues to be a top priority for specialty pharmacies. Manufacturers are looking for specialty pharmacies to demonstrate an innovative and collaborative approach to patient care that results in high patient satisfaction and outcomes. These challenges, coupled with […]

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