Discover new insights, strategies, and best practices for optimizing your healthcare organization.

Research: Home Health Provider Communication Impact on Satisfaction

Research: Home Health Provider Communication Impact on Satisfaction

As a follow up to the groundbreaking Hospice Family Caregiver study in 2020, we commissioned Porter Research to conduct a research study of 300 home healthcare consumers, defined as patients and family caregivers who experienced skilled home healthcare within the past 12 months, regarding their experiences with home healthcare agency communication. The study revealed that […]

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Case Study: Parkway Specialty Pharmacy Optimizes Patient Engagement and Productivity

Case Study: Parkway Specialty Pharmacy Optimizes Patient Engagement and Productivity

How Parkway Specialty Pharmacy Reduced Delivery Confirmations from Days to 48 Hours Patients continue to press for more virtual care options from their healthcare providers to meet their increasingly digitally focused lives better. And as research tells us that timely, accurate delivery and care coordination make up 70% of patients’ overall satisfaction, it is more […]

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Time to get SMART on FHIR

Time to get SMART on FHIR

“There’s an app for that” is something we never heard before the iPhone was introduced in 2007. Today, we hear it all the time because innovators built small, purpose-built, apps that solve specific problems. Because not all users have the same problems, apps exist for different solutions. We don’t replace our phones every time we […]

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New Survey: Why Virtual Patient Support is Here to Stay for Specialty Pharmacy

New Survey: Why Virtual Patient Support is Here to Stay for Specialty Pharmacy

Specialty pharmacies have long fulfilled a critical need by providing remote support for severely ill patients who require in-home medication. With the onset of the COVID-19 crisis, specialty pharmacies found the spotlight on some of the challenges they still face with the real-time, virtual patient support and care team collaboration required to ensure timely refills, […]

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