CitusHealth: Terri Embry

Let’s look at five important features and benefits of this system, including better visibility, scheduling, communication, and staff management. And explore how these features can optimize operations and increase efficiency.

While many providers put all the blame of revenue retention challenges on staffing shortages and the shift to value-based care, the truth is that poor workflows play a big part in putting revenue at risk.
Here are a few ways the right digital tools can help improve revenue.

We know what it takes to face the complexities of home infusion because we have been in your shoes. Literally. Meet Terri Embry, one of our many team members with provider experience.
We sat down with Terri to understand her passion for her customers and their patients

The shift to administering infusions in out-of-hospital settings is clear — but how can pharmacies prepare to meet these demands and shift with a changing industry? In this blog, we discuss two ways providers can find success in ambulatory infusion centers and suites.

Regardless of care setting, customer success always begins with determining a path to value — and that path is paved with the customer’s why. Knowing their why will help you prioritize which problems need solving, rank those priorities, and create the quickest path to success. In this blog, we discuss four examples of how customer success creates a path to value.

Home-based care is experiencing many shifts. And as organizations evolve to adapt to these changes, they must navigate the staffing shortage and find create ways to do more with less. In this blog, we explore a recent study on the growing expectations of home healthcare consumers and how the right technology and meet the communication demands of patients and family caregivers.

As part of the implementation process and beyond go-live, we help customers identify best practices and measure different areas of their business to implement the right digital tools that can help them reach their goals. In this blog, we share different areas of your organization that can be measured so we can take steps toward adopting the right technology that can lead you to success.

Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a diabetic parent and advocating for their care long before technology could help coordinate communication.

In home-based care, patients and families have growing consumer expectations on their providers, which is why organizations must adopt new strategies for engaging and communicating with those they serve. In this blog, we share the top five ways to improve communication.

One overlooked risk to your revenue is workflow challenges—which can also put an administrative burden on your staff. This blog discusses the five most common communication and documentation challenges—and how technology can help you overcome them and lighten the load for everyone from sales to cash collections.