CitusHealth: Amanda Hannan

In the ever-evolving landscape of home-based care, technology has been a pivotal force reshaping how services are delivered, managed and experienced. From electronic health records (EHRs) to patient engagement platforms, adopting innovative healthcare technologies has not only transformed the way providers operate but has also significantly improved patient outcomes and access to care.

Let’s look at five key strategies healthcare providers can implement today to rebuild and fortify consumer confidence. We’ll explore how to help bridge gaps, meet challenges head-on, and ultimately lead to a future where consumer confidence in post-acute care is restored and thriving.

While it’s important to consider recruitment strategies and how to make your organization stand out to top talent, it’s even more important to retain the staff you do have. Technology can help lighten the load, leading to more fulfilled staff. In this blog, we explore five unique ways to beat the ongoing labor shortage.

It has long been a problem for patients to retain care information once they leave the hospital. In this blog, we explore a recent study that found patients need better education through digital tools and how the right technology can help improve education for patients receiving care after discharge.

Everyone has experienced a family member or loved one needing professional care in the home or in a facility — but what about the nurses providing that care? In this series, CitusHealth employees share their personal stories. This blog focuses on how growing up with a parent as a hospice nurse led to embracing technology that brings work-life balance to nurses and their families.

Home-based care technology should be more than a communication platform. It should be a digital solution that continues to innovate and drive success through customer advocacy. In this blog, we discuss CitusHealth’s approach to customer success and how it helps organizations reach goals.

What is customer success management and how can it benefit home-based care organizations? In this blog, we discuss CitusHealth’s approach to customer success, why we think of our customers as partners, and five ways we help customers meet their goals.