Consumer expectations have evolved for decades, but the pandemic accelerated the use of technology for safety—and now convenience. In this blog, learn how the pizza industry helped define consumer expectations for home-based care and how CitusHealth is helping providers meet those expectations.
Obtaining signatures via fax is dated. And forcing physicians to log into portals and websites can delay important documentation. In this blog, learn why real-time physician signature capabilities are a win-win for your organization and your referral sources.
With higher satisfaction survey scores correlating with more referrals, it’s clear that more positive patient experiences can results in thriving home-based care organizations. In this blog, learn what patients, family caregivers, and referral sources truly expect when it comes to digital health and how your organization can stay competitive in a rapidly growing market.
What are patient support programs and how has technology transformed the way they work? In this blog, we discuss the traditional PSP workflow and how online tools can simplify the prescription process for everyone involved in the care journey.
What is customer success management and how can it benefit home-based care organizations? In this blog, we discuss CitusHealth’s approach to customer success, why we think of our customers as partners, and five ways we help customers meet their goals.
In our everyday lives, we rely on video and photos to connect with others and stay engaged with the world around us. This blog discusses why these modern methods of communication are critical to engaging patients and family caregivers in home-based care.
Without the need for IT teams and servers, Software as a Service (SaaS) can be a smart and efficient way to have software applications within your business—but what exactly is it? In this blog, we define SaaS and discuss six key benefits of this technology.
Despite hospice and palliative care providers investing in better technology for staff and clinical systems, meeting the expectations of family caregivers has been widely ignored. In this blog, learn the one secret to family caregiver satisfaction revealed by a groundbreaking research study of 300 caregivers with loved ones in hospice care.
COVID-19 accelerated the digital evolution, allowing consumers to go virtual with almost every aspect of their lives. While many healthcare providers continue operating as they did before the pandemic, they must realize that patients are also consumers and they expect to be engaged in the healthcare setting just as they do in the real world. In this blog, we debunk seven patient engagement myths.
With so many regulation requirements in home-based care, it’s important to capture accurate documentation from the national to the regional level. In this blog, discover how form customization can simplify compliance and support patient and staff satisfaction.
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