Despite the importance of patient engagement in home health, a new consumer study reveals that most agencies are falling short when it comes to engaging effectively with patients and family caregivers. In this blog, we explore the study’s results and the financial impact of the lack of patient and caregiver engagement.
As industry-wide staffing shortages and ongoing regulation changes continue to put pressure on post-acute providers, they continue to use dated documentation methods — putting even more administrative burden on clinicians who struggle to update patient records between visits and after hours. This blog explores five consequences of not documenting at the point of care.
With digital workflows and mobilities inside EHR systems being complex to grasp, systems integration helps to enable these heterogeneous systems to interoperate and provide unique and value-added solutions to the customers quickly. Read our blog for how integrated systems like these can benefit most agencies.
While many providers put all the blame of revenue retention challenges on staffing shortages and the shift to value-based care, the truth is that poor workflows play a big part in putting revenue at risk.
Here are a few ways the right digital tools can help improve revenue.
Trying to recruit and retain staff with higher wages and bonuses? When it comes to the work-life balance staff expect, money isn’t everything. Read our blog for five ways CitusHealth makes staff workloads lighter and more efficient.
We know what it takes to face the complexities of home infusion because we have been in your shoes. Literally. Meet Terri Embry, one of our many team members with provider experience.
We sat down with Terri to understand her passion for her customers and their patients
As reimbursement becomes more focused on patient outcomes and penalties for hospital readmissions increase, acute and ambulatory providers are now looking beyond long-standing relationships or good reputations when selecting referral providers. In this blog, we explore three ways new technologies can help strengthen referral networks.
According to a recent article in Home Health Care News, 26.8% of home-based care agencies see strengthening referral source relationships as their top opportunity for growth. In this blog, we share a roundup of three CitusHealth insights into what referral partners expect from home-based care providers, how to improve these relationships and the importance of care team optimization.
The top three reasons for rehospitalizations include medication management, environmental issues and language and literacy barriers. In this blog, we discuss ways to consistently reinforce care plans, safety measures, and medication management strategies.
New CMS guidelines require that Home Health CAHPS (HHCAHPS) results will factor into 30% of the overall Medicare reimbursement you receive. This means that HHCAHPS surveys are a major factor in how you get paid — is your organization prepared? In this blog, we explore how HHVBP is measured and why HHCAHPS plays a key role in reimbursement.
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