CitusHealth Blog

Taking care of the caregivers who will one day care for us

Taking care of the caregivers who will one day care for us

Home-based care clinicians go into this important line of work because they love caring for patients — and many will soon be taking care of the next generation. In this blog, we discuss the challenges they face in today’s post-pandemic world and how providers can find creative ways to prioritize their satisfaction.

Home Health, Feb 14 2023
3 Use cases that can impact HHVBP outcomes and survey results

3 Use cases that can impact HHVBP outcomes and survey results

Home Health Value-Based Purchasing (HHVBP) is about finding unique and creative ways to engage patients and their families, ultimately leading to improved satisfaction scores that will give you a competitive edge. In this blog, we discuss three use cases that can impact outcomes and, ultimately, survey results under HHVBP.

Home Health, Feb 7 2023
Streamline documentation, drive accessibility to data, and expedite billing

Streamline documentation, drive accessibility to data, and expedite billing

Optimizing how data is collected and integrated can help increase your operational efficiency and scale your business. With the right digital tools, providers can customize their communication with patients to allow for instant data collection and ensure compliance measures are met. In this blog, we dive into usable workflows for data collection and explore how they can streamline operations.

4 Examples of how customer success creates a path to value

4 Examples of how customer success creates a path to value

Regardless of care setting, customer success always begins with determining a path to value — and that path is paved with the customer’s why. Knowing their why will help you prioritize which problems need solving, rank those priorities, and create the quickest path to success. In this blog, we discuss four examples of how customer success creates a path to value.

Making the case for improving the home health patient experience

Making the case for improving the home health patient experience

With a growing imperative to improve the patient experience in home-based care, agencies must find unique ways to become more patient centric. In this blog, we discuss the two main cases for improving the patient experience and how it can have a direct correlation with improved outcomes.

Home Health, Jan 10 2023
Personal POV: Creating a better experience for hospice nurses and their families

Personal POV: Creating a better experience for hospice nurses and their families

Everyone has experienced a family member or loved one needing professional care in the home or in a facility — but what about the nurses providing that care? In this series, CitusHealth employees share their personal stories. This blog focuses on how growing up with a parent as a hospice nurse led to embracing technology that brings work-life balance to nurses and their families.

5 Technology solutions for the holiday season

5 Technology solutions for the holiday season

The holiday season is a festive time for families and friends, but it can be a difficult time for patients and their caregivers as they try to navigate care during the busiest time of the year.
With the right technology, home-based care organizations can go into the holiday season with confidence. In this blog, we explore five innovative solutions that can help navigate the holidays.

3 Top drivers of HHVBP reimbursement rates

3 Top drivers of HHVBP reimbursement rates

The Home Health Value-Based Purchasing (HHVBP) expanded model’s performance year is set to begin in 2023 — with three key measures that will factor into your Total Performance Score. In this blog, we discuss these measures, why they are top drivers for HHVBP reimbursement rates, and how the right technology can help your agency succeed under this new model.

Home Health, Dec 7 2022
5 Ways patient and family caregiver engagement can impact your organization

5 Ways patient and family caregiver engagement can impact your organization

Home-based care is experiencing many shifts. And as organizations evolve to adapt to these changes, they must navigate the staffing shortage and find create ways to do more with less. In this blog, we explore a recent study on the growing expectations of home healthcare consumers and how the right technology and meet the communication demands of patients and family caregivers.

Home Health, Nov 30 2022
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