Amid an aging population, a rising labor shortage, and growing consumer demands among patients — how are home-based care providers improving operations and streamlining the care process during such a challenging time? In this blog, we discuss five ways technology can help reduce staff burnout.
Regardless of care setting, customer success always begins with determining a path to value — and that path is paved with the customer’s why. Knowing their why will help you prioritize which problems need solving, rank those priorities, and create the quickest path to success. In this blog, we discuss four examples of how customer success creates a path to value.
With a growing imperative to improve the patient experience in home-based care, agencies must find unique ways to become more patient centric. In this blog, we discuss the two main cases for improving the patient experience and how it can have a direct correlation with improved outcomes.
Everyone has experienced a family member or loved one needing professional care in the home or in a facility — but what about the nurses providing that care? In this series, CitusHealth employees share their personal stories. This blog focuses on how growing up with a parent as a hospice nurse led to embracing technology that brings work-life balance to nurses and their families.
The holiday season is a festive time for families and friends, but it can be a difficult time for patients and their caregivers as they try to navigate care during the busiest time of the year.
With the right technology, home-based care organizations can go into the holiday season with confidence. In this blog, we explore five innovative solutions that can help navigate the holidays.
The Home Health Value-Based Purchasing (HHVBP) expanded model’s performance year is set to begin in 2023 — with three key measures that will factor into your Total Performance Score. In this blog, we discuss these measures, why they are top drivers for HHVBP reimbursement rates, and how the right technology can help your agency succeed under this new model.
As part of the implementation process and beyond go-live, we help customers identify best practices and measure different areas of their business to implement the right digital tools that can help them reach their goals. In this blog, we share different areas of your organization that can be measured so we can take steps toward adopting the right technology that can lead you to success.
Many home-based care organizations want to improve their business with software, but they don’t know where to begin. In this blog, we discuss a starting point for this technology journey and how you can help ensure success with your software vendor through five initial steps you can start taking right now.
In home-based care, technology should create seamless solutions that allow care teams to focus on their patients so those patients can focus on their treatment plans. In this blog, we discuss three reasons data access should be frictionless and how the right digital tools can improve how information is exchanged.
Home Health and Hospice CAHPS Surveys may feel like just another regulation, but there’s a reason for so much buzz around these scores. In this blog, learn why your CAHPS scores matter, how they can benefit your business and how the right digital tools can help you reach your survey goals.
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