Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the true cost of manual processes and how poor communication led to a dire patient outcome.
In our post-pandemic new normal, it’s clear that the technologies used to provide care during COVID-19 raised the bar for consumer expectations in home-based care forever. In this blog, learn five actionable strategies for bringing consumerism to home-based care.
Scheduling in home health can be a labor-intensive task, but it doesn’t have to be. In this use case highlight blog, we explore three ways remote scheduling technology can ease staffing challenges and help to create more efficient operations.
End-to-end platforms are the answer to delivering true collaboration in home-based care, but many organizations continue to rely on point solutions. In this blog, the difference between these two kinds of technologies and why an end-to-end approach is the solution to more efficient, more effective care.
With a nationwide labor shortage and nurses being asked to do more with less, many home-based care RNs are left feeling overworked and undervalued. In this blog, we discuss the importance of advocating for these special employees so they can focus on patient care and stay with your organization for the long term.
Home health value-based purchasing (HHVBP) is a relatively new reality in home-based care and organizations must evolve with these reimbursement models if they want to experience higher retention of patient populations and improved financial outcomes. In this blog, discover three ways increased family engagement can positively impact your journey into HHVBP
Going paperless can save time for home-based care organizations, but many are slow to adopt new technology. In this blog, we explore the downsides of paper-based communication and why adopting technology is just as important as implementing it.
Specialty pharmacies struggle with staff-to-patient ratios. But when staff can customize and auto-send forms, it saves time and puts patients in control of when to answer questions. In this blog, learn three ways specialty pharmacies can use forms to their advantage.
While customer support and customer success may differ, their objective is similar—to create a better overall experience for the client. In this blog, learn how a modern approach to tech support is much like a doctor for technology—helping organizations to reach growth goals and achieve success.
Home-based care technology should be more than a communication platform. It should be a digital solution that continues to innovate and drive success through customer advocacy. In this blog, we discuss CitusHealth’s approach to customer success and how it helps organizations reach goals.
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