How patient engagement and care collaboration impact hybrid care models

How patient engagement and care collaboration impact hybrid care models


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By: Nick Knowlton, Vice President of Business Development, ResMed – SaaS

Hybrid care delivery models are typically about two things—treating patients in their preferred care environment or managing a patient population through primary care at home models to better control and address chronic diseases before they become acute problems. The common thread that these models share is the team collaboration necessary to achieve success.

Numbers show a significant move toward home care preferences, making it even more important to consider care collaboration strategies that support this industry shift:

  • 73% of consumers say they prefer to recover at home vs. a medical facility.
  • 91% of payors are moving more care to the home based on recent innovative developments.
  • Nearly 40% of Medicare patients discharged from a hospital into a post-acute setting use home health.
  • Almost 90 million people are set to be age 65 and over by 2050, most of which will want to age at home.
  • 51% of U.S. adults had at least one of 10 selected chronic conditions, according to a 2018 study.

No matter which delivery models we’re talking about, organizations need methods for clinicians in the field to communicate with each other in real time and address problems head on as they arise—and the right technology is evolving to do that efficiently and securely.

Here are just a few ways patient engagement and care collaboration tools can support hybrid care models:

Streamline patient care.

Common friction in the home-based care process involves paperwork around onboarding new patients, transitioning care, refilling prescriptions, and documentation. With electronic forms and documentation done at the bedside, data is collected in real time, signatures can be captured remotely, and chasing paperwork becomes a thing of the past—ultimately reducing care delays, easily mobilizing the proper resources, and streamlining every facet of the care journey.

Inform and consult other care providers and partners.

When referring providers and other stakeholders such as DME or HME have more visibility into patient status and care, it can help lead to more positive patient outcomes since the complexities of care collaboration are simplified and efficient.

Make family part of the care team.

By educating families, and patients when possible, they become more empowered and participatory in their care journey. On-demand education gives families the ability to take charge of problems when they arise, reducing the need to contact staff between visits. And when complications need intervention, real-time communication lets families and patients connect with care teams quickly and efficiently.

In the end, the goal is to avoid readmissions and improve patient outcomes and care journeys. Schedule a demo today to experience how CitusHealth supports hybrid care models in home-based care.

Nick Knowlton
Nick Knowlton
Vice President of Business Development, ResMed – SaaS

Nick Knowlton leads the company’s strategic initiatives, including partnership development and healthcare interoperability efforts.

Nick has over twenty years of business experience and has held sales, marketing, product, and strategy positions for technology and health information technology businesses. Prior to joining ResMed, Nick ran strategic initiatives for Greenway Health, a market leader in the physician practice EHR space.

Nick has a Bachelor of Science degree in biochemistry from the University of Notre Dame.