CitusHealth Blog

Going paperless can save time for home-based care organizations, but many are slow to adopt new technology. In this blog, we explore the downsides of paper-based communication and why adopting technology is just as important as implementing it.

Specialty pharmacies struggle with staff-to-patient ratios. But when staff can customize and auto-send forms, it saves time and puts patients in control of when to answer questions. In this blog, learn three ways specialty pharmacies can use forms to their advantage.

While customer support and customer success may differ, their objective is similar—to create a better overall experience for the client. In this blog, learn how a modern approach to tech support is much like a doctor for technology—helping organizations to reach growth goals and achieve success.

Home-based care technology should be more than a communication platform. It should be a digital solution that continues to innovate and drive success through customer advocacy. In this blog, we discuss CitusHealth’s approach to customer success and how it helps organizations reach goals.

Home infusion pharmacies rely on accreditation to participate with insurance companies and acquire contracts. In this blog, we discuss how the right technology solution can simplify tracking processes—helping to speed up accreditation and keep pharmacy operations going.

No matter what your business is or what services you offer, branding can be an effective strategy for growth. It’s no different for home-based care providers, who can experience more patients and stronger referral partnerships when their brand is top of mind. In this blog, learn three reasons branding matters and why home-based care organizations should prioritize it.

Patient expectations for care in the home have evolved from playing phone tag to schedule visits to robust digital platforms that give them real-time access to their care teams. In this blog, learn five ways technology should elevate the patient experience.

Home infusion pharmacies have long been relying on phone calls and voicemails to coordination medication refills for patients. In this blog, learn how the right technology can streamline communication and transform your refill process.

Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the tedious intake process of an SNF care journey—and how technology could have led to better outcomes.

Hospice and palliative care providers can experience significant benefits from digital platforms that offer patient discussion groups. CitusHealth’s approach to PDGs prioritize seamless communication between care teams and external partners. In this blog, learn four reasons your organization should say Y-E-S to PDGs.