The importance of data security for home-based care providers

The importance of data security for home-based care providers

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CitusHealth is dedicated to proactively solving the complex challenges of information security, strengthening our defenses against threats and mitigating risks. We’ve built our processes and protocols from best practices to maintain confidentiality and data integrity for the business, our employees, our partners and our patients.

In this blog, we’ll discuss our approach to data security in home-based care and how those strategies impact those we serve.

We consider our people, our process and our technology key components of our security program.

One of the most important components of our security program is the skilled internal and extended IT security professionals who work to ensure that our digital information is protected. These professionals work in areas such as security engineering, security architecture, security governance, and so much more.

Our processes were built to help ensure the highest quality in data protection, risk assessments, and project and purchase support.

Using robust tools, we can provide security issue transparency, anomaly detection, vulnerability management, security monitoring, access controls, and security and risk management. We’ll continue to build on our current technology as the landscape of information security continues to evolve.

Our operations work in unison with our IT teams.

Our security operations team works in conjunction with our information technology teams for cohesive infrastructure, application development, project management and systems support. Security operations include a 24/7 security operations center, monitoring, ticket management and cloud security.

In addition, our well-documented and tested incident response program includes incident triage, well-defined roles and responsibilities, a communications plan (including customer notification), formal rules on evidence management and documentation, and defined incident leadership.

We take risk and threat management seriously.

All security initiatives are prioritized based on business risk, and security risks are tracked in a formal governance risk and compliance management tool. Security risks are reviewed to ensure risk rankings are accurate and driving the appropriate prioritization and investments. Risk management processes include analysis, register, prioritization and tracking.

In an effort to minimize risks of the latest threats, we’re also regularly reviewed to help ensure compliance with proper security and regulatory standards.

Our team of experts from a variety of areas in information security work collaboratively to ensure we safeguard against threats and have the processes and protocols in place to quickly eliminate them.

Schedule a demo today to discover the security strategies we can bring to your organization.

Venkat Gogulamudi
Venkat Gogulamudi
Vice President of Engineering, CitusHealth

With over 25 years in executive management, solution architecture, delivery leadership, and professional services, Venkat has a passion for cutting-edge technology and using Open Source software in enterprise applications. His pivotal role for CitusHealth involves managing engineering activities and integrating with industry-leading EHR systems—helping propel the company to drive additional ROI opportunities for our clients.

Venkat previously worked at Nokia and Microsoft, where he delivered the consumer-facing AWS, Azure Cloud hosted PaaS, SaaS services serving millions of users. His background spans various industries including healthcare, airlines, telecommunications, government, and other IOT domains delivering workflow automation solutions and enforcing strong security posture.