Auto-routing and escalation explained (and why it’s a necessity)

Still relying on old methods of communication? Auto-routing and escalation not only save time for your staff, but also boost satisfaction among patients and family caregivers. This blog explains how this unique technology works and why it could significantly impact the way your organization engages those receiving care.

5 Innovative ways customers are currently using CitusHealth

Our customers are currently using our digital platform as a solution to a variety of industry challenges—including the need for more patient engagement, reducing paperwork, and eliminating phone tag. In this blog, we discuss five innovative ways customers are using CitusHealth.

2 Major financial impacts of missing clinical documentation

Does your organization have too much revenue on hold and not enough to keep operations running? Cash collection is a vital piece of achieving success and growth in home-based and clinic care settings. In this blog, we discuss two major financial impacts of missing clinical documentation—and how they can be avoided.

3 Things patients and family caregivers DON’T want

In specialty pharmacy, home infusion, home health, and hospice, patients and family caregivers often struggle with the stress of chronic and acute illnesses. Add coordinating and navigating care to that stress and it becomes even more complex. In this blog, we discuss what patients and family caregivers want from their care and how technology can help.

Interoperable platform integrations 101

While healthcare technology is built to streamline care, lack of integration capabilities can lead to duplicate, error-prone data entry. In our latest blog, learn how interoperable platform integrations can simplify the way information is exchanged and maximize efficiency in home-based care.

How we use prescriptive workflows to optimize communications (part 2)

You can’t have truly optimized operations with dated manual processes that rely on phone and email. CitusHealth has the most impactful workflows for managing forms, capturing signatures, and educating patients. Read our latest blog to learn more about our prescriptive workflows and what they can do for you.