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CitusHealth Blog: Home Health

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Use case highlight: The Education Center as a tool

Aug 23 2022

Use case highlight: The Education Center as a tool

Brittany Isaacs

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

Training materials in home-based care no longer require paper. In this blog, learn how our Education Center has taken informational resources on-demand for patients, caregivers, and staff—simplifying the education process and empowering patients to take part in their care.

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Personal POV: The true cost of poor communication

Aug 19 2022

Personal POV: The true cost of poor communication

Melissa Polly

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the true cost of manual processes and how poor communication led to a dire patient outcome.

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5 Actionable strategies for bringing consumerism to home-based care

Aug 16 2022

5 Actionable strategies for bringing consumerism to home-based care

Nick Knowlton

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

In our post-pandemic new normal, it’s clear that the technologies used to provide care during COVID-19 raised the bar for consumer expectations in home-based care forever. In this blog, learn five actionable strategies for bringing consumerism to home-based care.

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Use Case Highlight: 3 Ways scheduling technology can ease staffing challenges in home health

Aug 11 2022

Use Case Highlight: 3 Ways scheduling technology can ease staffing challenges in home health

Donald McCormack

Home Health

Scheduling in home health can be a labor-intensive task, but it doesn’t have to be. In this use case highlight blog, we explore three ways remote scheduling technology can ease staffing challenges and help to create more efficient operations.

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5 Ways point solutions fail to solve communication needs

Aug 9 2022

5 Ways point solutions fail to solve communication needs

Melissa Kozak

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

End-to-end platforms are the answer to delivering true collaboration in home-based care, but many organizations continue to rely on point solutions. In this blog, the difference between these two kinds of technologies and why an end-to-end approach is the solution to more efficient, more effective care.

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2 Results of advocating for nurses in home-based care

Aug 4 2022

2 Results of advocating for nurses in home-based care

Christie McWilliams

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

With a nationwide labor shortage and nurses being asked to do more with less, many home-based care RNs are left feeling overworked and undervalued. In this blog, we discuss the importance of advocating for these special employees so they can focus on patient care and stay with your organization for the long term.

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3 Ways family engagement can help providers shift to HHVBP

Aug 3 2022

3 Ways family engagement can help providers shift to HHVBP

Nick Knowlton

Home Health

Home health value-based purchasing (HHVBP) is a relatively new reality in home-based care and organizations must evolve with these reimbursement models if they want to experience higher retention of patient populations and improved financial outcomes. In this blog, discover three ways increased family engagement can positively impact your journey into HHVBP

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Paperless workflows are the future of home-based care

Jul 29 2022

Paperless workflows are the future of home-based care

Chris Pugliese

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

Going paperless can save time for home-based care organizations, but many are slow to adopt new technology. In this blog, we explore the downsides of paper-based communication and why adopting technology is just as important as implementing it.

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3 Ways customer support and customer success are like doctors for technology

Jul 21 2022

3 Ways customer support and customer success are like doctors for technology

Jon Byers

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

While customer support and customer success may differ, their objective is similar—to create a better overall experience for the client. In this blog, learn how a modern approach to tech support is much like a doctor for technology—helping organizations to reach growth goals and achieve success.

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5 Ways customer success can help organizations reach goals in home-based care

Jul 19 2022

5 Ways customer success can help organizations reach goals in home-based care

Amanda Hannan

Home Health, Home Infusion, Hospice & Palliative Care, Specialty infusion and pharmacy

Home-based care technology should be more than a communication platform. It should be a digital solution that continues to innovate and drive success through customer advocacy. In this blog, we discuss CitusHealth’s approach to customer success and how it helps organizations reach goals.

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