The rapid growth of home infusion has created a competitive landscape that can make it difficult for smaller, more regional pharmacies to thrive. While many providers try to compete in size, the truth is they need to focus on service. In this blog, we reveal the two top referral source expectations and how you can meet them.
Despite hospice and palliative care providers investing in better technology for staff and clinical systems, meeting the expectations of family caregivers has been widely ignored. In this blog, learn the one secret to family caregiver satisfaction revealed by a groundbreaking research study of 300 caregivers with loved ones in hospice care.
COVID-19 accelerated the digital evolution, allowing consumers to go virtual with almost every aspect of their lives. While many healthcare providers continue operating as they did before the pandemic, they must realize that patients are also consumers and they expect to be engaged in the healthcare setting just as they do in the real world. In this blog, we debunk seven patient engagement myths.
With so many regulation requirements in home-based care, it’s important to capture accurate documentation from the national to the regional level. In this blog, discover how form customization can simplify compliance and support patient and staff satisfaction.
In the midst of an industry-wide labor shortage, it’s more important than ever to retain the employees you have. In this blog, learn six ways your company can retain top talent.
What are patient discussion groups? In this blog, learn 12 ways PDGs can bring game-changing communication to your organization.
COVID-19 accelerated the need for care in the home, but how did it drive digital health? In this blog, we discuss three drivers of digital transformation during the pandemic.
Omnichannel communication—we’ve all heard this referenced in terms of technology, but what exactly is it and how can it benefit home-based care? In this blog, we discuss the value of omnichannel platforms and four advantages of adopting this technology.
Still relying on old methods of communication? Auto-routing and escalation not only save time for your staff, but also boost satisfaction among patients and family caregivers. This blog explains how this unique technology works and why it could significantly impact the way your organization engages those receiving care.
Is your pharmacy team overworked due to the staffing shortage? Dated processes and communication methods could be keeping your staff from a positive work experience. In this blog, we discuss four ways CitusHealth can help you do more with less.
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