Terri Embry-Drummond, RN, BSBA
Feb 1 2022
Reading Time: 3 minutes
By: Terri Embry-Drummond, RN, BSBA, Vice President of Customer Success, CitusHealth.
When post-acute care organizations attempt a digital transformation, the focus is often on ensuring patients can reach their caregivers. This is an important factor, but it’s as important, if not more so, to do that while also optimizing your staff and your workflows—ultimately helping staff do more without over working your teams or having to hire additional employees, including clinicians.
While organizations are overwhelmed with technology and focused on patients, the need for transformation to be smooth is critical—and it all starts with implementation. ROI is easy to find when digital transformations are implemented well. When workflows are optimized through the right technology, it saves staff time and engages patients for the best healthcare experience.
The implementation factor: Taking digital transformation to the next level
Do you need to stabilize your operations? Create repeatable processes with more control over outcomes? Spend less time working on documentation after hours? Defining your why helps narrow your goals so you can transform your organization in a meaningful, impactful way.
When your entire organization understands the goal, and how it will impact the everyday lives of staff and patients, they’re more interested in experiencing those positive results.
As opposed to designating an existing staff member who’s already working 12-hour days, making a project manager focus 100% on implementation will determine whether you see ROI in your technology investment sooner than later.
The CitusHealth learning management system (LMS) and knowledge Help Center was designed to continue training long after implementation is complete, allowing us to stay with users throughout their entire digital transformation journey and beyond.
Citus provides community workshops and clinics led by industry and technology experts to keep your teams informed of new prescriptive workflows and features.
With our expertise, both in digital and healthcare, post-acute organizations get a consultant that has been in their shoes, understands their patients, and can help them adapt no matter what the why may be.
Schedule a demo today to learn more about how CitusHealth can help you achieve true digital transformation.