Top 5 ways to improve communication with patients and their families

In home-based care, patients and families have growing consumer expectations on their providers, which is why organizations must adopt new strategies for engaging and communicating with those they serve. In this blog, we share the top five ways to improve communication.

5 Common workflow challenges in home-based care (and how to overcome them)

One overlooked risk to your revenue is workflow challenges—which can also put an administrative burden on your staff. This blog discusses the five most common communication and documentation challenges—and how technology can help you overcome them and lighten the load for everyone from sales to cash collections.

Personal POV: The lack of technology while navigating hospice care

Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a loved one in hospice and how the lack of technology created communication challenges.

4 Challenges of staffing, revenue, and growth (and how to overcome them)

As more patients demand to age in place, the staffing shortage continues—which can lead to reduced cash flow and more. In this blog, we discuss four challenges of staffing, revenue retention, and growth, how they affect provider and patient outcomes, and how to overcome them.

Personal POV: Navigating memory care and poor communication

Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a loved one in a memory care facility before and during COVID-19 and how the lack of technology created communication challenges for the family.

2 Big benefits of app-less messaging in home-based care

The expectation for real-time communication with care teams is growing, but patients are tired of more apps and more log-ins. That’s why CitusHealth allows clinicians to communicate securely whether patients have the app or not. In this blog, learn two major benefits of app-less messaging in home-based care.

How patient engagement and care collaboration impact hybrid care models

Hybrid care delivery models aim to patients in their preferred care environment and address chronic diseases before they become acute problems. In this blog, we discuss the need for technology to support the care collaboration needed for hybrid care to be successful and how patient engagement tools can impact that care.

Personal POV: A disconnected caregiver navigating disconnected care

Everyone has experienced a family member or loved one needing professional care in the home or in a facility. In this series, CitusHealth employees share their personal stories of these experiences. This blog discusses the personal experience of a loved one in a long-term nursing home during COVID-19 and how the lack of technology left family feeling disconnected.

Staying connected to drive early intervention and help reduce rehospitalization

To stand out to referral sources, home-based care organizations must have the digital tools in place to drive early intervention and reduce rehospitalizations. In this blog, we discuss how innovative technology achieves this through interoperability and real-time communication between patients, families, and care teams.