CitusHealth: Christie McWilliams

Still relying on old methods of communication? Auto-routing and escalation not only save time for your staff, but also boost satisfaction among patients and family caregivers. This blog explains how this unique technology works and why it could significantly impact the way your organization engages those receiving care.

When patients and their caregivers are more engaged during home health or hospice care, they’re not only more satisfied, but they’re also more likely to leave positive responses to CAHPS surveys. Read our blog to learn four ways to increase patient engagement—and ultimately increase CAHPS scores.