Ohio-based specialty pharmacy streamlined refill assessments and increased patient engagement

How leading Ohio-based specialty pharmacy engaged 60% of patients remotely and streamlined refill assessments with MHALink™ With increasing challenges in gaining access to new therapies from limited drug distribution networks, implementing value-based care initiatives continues to be a top priority for specialty pharmacies. Manufacturers are looking for specialty pharmacies to demonstrate an innovative and collaborative approach to patient care that […]

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Home infusion provider streamlines documentation and increases operational efficiency

With CitusHealth, Poudre Infusion Therapy LLC’s intake went 100% paperless within six months and had personalized workflows in place that resulted in less burdened, more satisfied staff. Learn how their new digital solution delivered a personalized approach to documentation, workflows, and communication. This case study explores how home infusion providers can help: Eliminate paper for intake and onboarding Improve job […]

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Specialty infusion pharmacy finds staffing success with the right technology

While many specialty infusion pharmacies embrace technology as a tool to provide better care to patients, they’re often overwhelmed with disparate platforms that lack integration and fail to support staff. In our latest case study, discover how specialty infusion pharmacy Soleo Health achieved more integrated patient care, more satisfied staff, and more visibility with referral sources. Read the case study […]

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Less chasing paper. More seamless care.

For most pharmacies, achieving seamless care coordination is a challenge. Care Fusion Rx was ready to adopt a digital solution that would decrease the need for chasing paper and increase operational efficiencies. In this case study, we explore how CitusHealth helped simplify the process of getting forms and documentation back from patients—ultimately helping them achieve better coordinated care and ACHC […]

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Consumer research reveals hospice communication strategies lag consumer expectations

This groundbreaking research demonstrates the influence that a hospice provider’s method of communication has on family caregiver satisfaction and lays out a roadmap to improve the family caregiver experience. The good news is that solving for these challenges is completely in a hospice provider’s control. Implementing a virtual patient care strategy that utilizes technology to specifically address the most important communication […]

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PromptCare discovered faster billing and more efficient operations

Home infusion and specialty pharmacy provider PromptCare struggled with inefficient workflows that slowed billing and burdened nursing staff with time-consuming paperwork. With CitusHealth, they found a system that supports HIPAA compliance and prioritizes coordination to improve operations and bill faster. Read the case study for: What a robust collaborative platform can do for your operations Why more efficient documentation leads to […]

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Case Study: Hospice provider goes 98% paperless with CitusHealth

Sangre de Cristo Community Care Colorado-based hospice provider goes 98% paperless with all-in-one technology platform Learn how Colorado-based hospice provider goes 98% paperless with the CitusHealth all-in-one technology platform. By going 98% paperless with internal and patient-facing forms, Sangre de Cristo has experienced organizational efficiencies that include eliminating the inherent risks of paper. Saves approximately one FTE Improves patients care […]

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Case Study: Parkway Specialty Pharmacy Optimizes Patient Engagement and Productivity

How Parkway Specialty Pharmacy Reduced Delivery Confirmations from Days to 48 Hours Parkway Specialty Pharmacy turned to CitusHealth to solve its patient engagement challenges, including reducing the number of follow up calls to patients to confirm deliveries and improving turnaround times for medication refills. Leveraging the CitusHealth messaging, customizable forms and app-less capabilities, Parkway made dramatic operational and patient engagement […]

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Pharmacare Hawaii Optimizes Productivity and Improves Quality of Care with CitusHealth

Pharmacare Hawaii initially launched the CitusHealth Platform with their specialty pharmacy division to automate workflows and streamline patient and staff communications with HIPAA-compliant, secure messaging tools, electronic forms, and eSignatures. To date, the specialty team has onboarded nearly 50% of its 1,000 specialty medication patients, which has greatly reduced the number of monthly follow up calls and time spent on […]

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