Health care is lagging behind other industries in its ability to offer patients self-service and mobile-first connectivity to their care providers. Traditionally, receiving health care involved making an appointment, driving to the doctor’s office, sitting in a waiting room and then finally seeing the doctor for a few minutes. This model is no longer feasible or desirable for many. Major changes are required to provide more convenient care, patient support and streamlined delivery of supplies to patients.
By: Melissa Kozak