Alliance Homecare Partners with Citus Health to Enhance Nursing Services

Premiere homecare provider to incorporate innovative technological solutions to optimize patient care and staff communication.


Alliance Homecare – a concierge home health care provider serving individuals and families in New York City, Long Island, Westchester and the Lower Hudson Valley, has partnered with Citus Health to integrate its flagship product, Call Bell®, into the Alliance Nursing program offerings. The web-based application provides a real-time line of communication for Alliance’s RNs to discuss clinical needs, house patient notes, check nursing schedules and more.

Call Bell applies the latest HIPAA-compliant digital and mobile technologies to facilitate better team communication and coordination. It optimizes responsiveness between team members, improving communication between RNs, caregivers, physicians and other members of the care team. Using Call Bell, physicians stay informed in real-time about patients and easily communicate with RNs to adjust orders as necessary. This significantly cuts down on phone time and manual processes, allowing staff to spend more time caring for patients.

“Communication and a holistic approach are cornerstones of our care model,” said Juli Abate, Alliance Homecare’s Director of Nursing Administration. “Call Bell is a natural fit for Alliance Nursing, providing our RNs with an ideal avenue to document care needs, clinical discussions and vital signs. It’s also safe, secure and completely confidential. Only Alliance’s Clinical team members have access.”

Alliance Nursing provides ICU-quality nursing for the home. Alliance’s RNs work in New York City’s top hospital systems and provide exceptional homecare to the company’s clientele — from acute medical circumstances, post-operative recovery, and patient advocacy in the hospital to superior quality companionship and ADL support.

“Alliance Homecare is a recognized high-touch organization that employs only the best RNs and caregivers, and we are very grateful to be partnering with them,” said Melissa Kozak, RN, CRNI®, co-founder and CEO of Citus Health. “We are thrilled to have the opportunity to complement their already superior care with our Call Bell solutions.”

Alliance Homecare is located on the sixth floor of 252 West 37th Street in New York. They can be reached at 1.877.NURSE80 or For the latest news and updates, follow Alliance Homecare on LinkedIn, Facebook (@AllianceHomecareNY), Twitter (@alliancehcny) and Google+.

About Alliance Homecare
Alliance Homecare is a concierge home health care company which offers an extensive range of high-quality private home care services to an elite client base in lower New York State which includes: the five boroughs of New York City, Nassau, Suffolk, Westchester and Rockland Counties. Co-founded in 2006, Alliance has a uniquely selective hiring process, known as The Grandma RuleSM. This process ensures Alliance only hires the highest caliber of registered nurses, home health aides and health care professionals. These specialized professionals provide best-in-class care for Alliance’s clients and their loved ones while honoring a strict code of confidentiality. A Licensed Home Care Services Agency (LHCSA), Alliance’s services include private duty nursing, home health aides, companions, professional care management, physical therapy, and nutritional counseling. To learn more, visit

About Citus Health
Citus Health delivers modern software solutions that help post-acute care providers transform traditional workflows into efficient digital processes. Its Call Bell® solution offers HIPAA-compliant messaging, electronic signature, supply-capture, scheduling, and patient education for the post-acute care industry. Citus Health was founded in 2016 by Melissa Kozak, RN, CRNI®, after seeing the frustration that builds among patients, clinicians, and caregivers as they struggled to connect with each other effectively while undergoing and providing treatment. For more information, visit


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