Digital Health Provider, Citus Health®, Introduces New Patient and Workflow Automation Solution for Home Infusion Market

Software solutions designed specifically to help improve the business health of home infusion providers

New York, NY – May 10, 2017Citus Health®, a digital health solution provider for the home infusion market, announced today the availability of Call Bell™, a new application that enables home infusion providers to more efficiently support remote patients, increase patient adherence rates and improve relations with referral sources. By automating manual processes and decreasing on-call expenses, Call Bell improves the business health of home infusion providers. The new solution is being demonstrated in the Citus Health booth #722 at the National Home Infusion Association (NHIA) annual conference May 22-25 in Orlando.

Call Bell serves the unique needs of the growing home infusion industry as more hospitals, physicians and payers move to value-based reimbursement models that demand reduced care delivery costs and improved patient outcomes. As the industry grows, so does the need for more modern, automated business processes and systems, such as Call Bell. According to Global Market Insight February 2017 report, the home infusion market is poised to grow at 9% annually, reaching $26 billion by 2023, as the prevalence of chronic diseases and geriatric patient populations continue to skyrocket.

“As a home infusion nurse for many years, I saw first-hand the frustration that builds among patients, clinicians and caregivers as they struggle to connect with each other effectively while undergoing and providing treatment,” said Melissa Kozak, RN, CRNI, founder and CEO of Citus Health. “Due to the lack of automation and cumbersome communication processes, home infusion providers are challenged to deliver the right level of care and attention while maintaining profits. I knew there had to be a better way. I knew I had to build Call Bell.”

How Call Bell Works
Call Bell is a modern software solution that helps home infusion providers transform traditional workflows into efficient digital processes. Whether it is capturing digital signatures on orders and delivery tickets, entering accurate patient supply counts electronically, or even equipping patients with on-demand access to answers and clinicians, the Call Bell solution has a near-immediate positive impact on its customer’s bottom line.

Accessible through any mobile device or computer, Call Bell also streamlines the patient support process by providing immediate answers to common questions and enabling instant, staff-to-staff and staff-to-patient communications. This collaborative environment often results in less stress for patients and greater therapy compliance. As adherence rates and satisfaction scores climb, home infusion providers are better positioned to drive revenue from their referral sources and confidently take on value-based reimbursement contracts.

Call Bell is currently available to all post-acute care providers, and is typically licensed as a monthly subscription based on the number of users or number of patients. To see a demonstration of how Call Bell can improve the health of your business, contact Citus:

NHIA Conference: Booth #722
Email: [email protected]
Phone: 800-863-9130
Twitter: @citusnow

About Citus Health
Citus Health™ delivers modern software solutions that help home infusion providers transform traditional workflows into efficient digital processes. Citus Health was founded in 2016 by home infusion nurse and guru, Melissa Kozak. For more information about Citus Health, visit or call 800-863-9130.


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