Increase patient and physician loyalty and improve staff and care team productivity.
As experienced clinicians and operations leaders from the specialty pharmacy industry we understand first-hand the challenges you face, from ensuring timely refills and contactless delivery to proving efficacy. In today’s environment, it is critical to provide remote care support for patients, families, and caregivers and enable a higher level of virtual patient and caregiver engagement and care team collaboration. The Citus Health secure, HIPAA-compliant platform is specifically designed to help your teams operate efficiently while improving patient and physician loyalty.
Comprehensive System Of Engagement For Specialty Pharmacies
Many companies offer components of such a solution. However, a tightly integrated platform inclusive of these components provides maximum return on investment for specialty pharmacies. Only Citus Health offers a completely integrated platform to deliver on every one of these important services, enabling better adherence, greater efficiencies, and happier patients, families, and caregivers. The impact on your specialty pharmacy is improved speed to therapy and faster collection of key patient data for increased patient and physician loyalty and overall productivity. Improving these critical metrics will help you better position your specialty pharmacy to earn more referrals and improve outcomes.
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Citus Health Solutions for Specialty Pharmacies
Functioning in a standalone capacity, or integrated into your pharmacy dispensing system, the Citus Health digital suite of solutions can help your organization focus on what you do best - provide the highest quality care. Here's how Citus solutions work for your specialty pharmacy:
TWO-WAY PATIENT & CAREGIVER COMMUNICATION
Enable real-time digital patient and caregiver communication with clinicians and staff that is role-based and allows for automated escalation by roles.
CUSTOMIZABLE REFILL FORMS
Collect better data faster with customizable mobile forms that allow patients to consent to refills and other requests within minutes.
SECURE, INSTANT CARE TEAM TEXT MESSAGING
Securely communicate in a virtual messaging environment with pharmacists, staff, delivery personnel, or other care team members instantly.
MULTI-LINGUAL PATIENT & FAMILY COMMUNICATION
Auto-translate patient and caregiver communications in their preferred language to reduce delays in care.
SECURE, HIPAA COMPLIANT VIDEO SESSIONS
Allow patients, caregivers, and care teams to engage virtually in real-time with secure, HIPAA-compliant video sessions.
"APP-LESS" ELECTRONIC SIGNATURE CAPTURE
Enable contactless interactions for MDs on orders or consent on manufacturer documents with electronic or app-less signatures.
BROADCAST MESSAGES
Instantly broadcast important information concerning critical updates to the entire census and their caregivers saves valuable time.
EDUCATIONAL OUTREACH
Distribute customized educational materials, accessible any time from any device to support the care plan and ensure therapy adherence.
PHARMACY DISPENSING SYSTEMS INTEGRATION
Integration ensures digital patient information captured in texts, forms, and signatures is presented at critical points in the workflow and the patient record.
