Providing Remote Patient Care and Support Through the COVID-19 Pandemic

How BioMatrix Specialty Pharmacy rapidly enhanced digital communications to provide real-time patient support and expedited prescription refill processing At the onset of the COVID-19 pandemic, patients were concerned about access to therapy, and many were requesting early re-fills. As payers across the nation were eliminating early refill restrictions and pharmacy work environments were changing rapidly, BioMatrix Specialty Pharmacy needed a […]

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Home Infusion Provider, Intramed Plus, Streamlines Patient and Staff Onboarding with CitusHealth

As South Carolina’s fastest growing, privately-owned home infusion provider, Intramed Plus realized they needed to transform their many manual processes into digital workflows to better support their mission of delivering the highest-quality care. Innovative home infusion providers are investing in their technology infrastructure and eliminating archaic and inefficient processes, including phone-based patient support/engagement, paper-based referral systems, and manual efforts to […]

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