Digital Technology Adoption at an Inflection Point for Specialty Pharmacies

A new report from SmartBrief and Citus Health, takes an in depth look at how the competitive landscape, demand for data and COVID-19 challenges are the driving forces behind the increase in specialty pharmacies adoption of virtual care technologies.

Time to get SMART on FHIR

“There’s an app for that” is something we never heard before the iPhone was introduced in 2007. Today, we hear it all the time because innovators built small, purpose-built, apps that solve specific problems. Because not all users have the same problems, apps exist for different solutions. We don’t replace our phones every time we […]

App-less eSignature Expedites Care and Reimbursement

For home-based care agencies struggling to complete claims documentation required to secure payments and provide much needed cash flow, obtaining signatures from family Powers of Attorney (POA) and physicians continues to hold them back.

New Survey: Why Virtual Patient Support is Here to Stay for Specialty Pharmacy

Specialty pharmacies have long fulfilled a critical need by providing remote support for severely ill patients who require in-home medication. With the onset of the COVID-19 crisis, specialty pharmacies found the spotlight on some of the challenges they still face with the real-time, virtual patient support and care team collaboration required to ensure timely refills, […]

National Association of Specialty Pharmacy (NASP) Podcast

There’s No Going Back- Virtual Patient Support is Here to Stay In a recent podcast from the National Association of Specialty Pharmacy, Executive Director, Sheila Arquette hosts Melissa Kozak, RN, CRNI, CEO, Citus Health and Meagan Sampogna, COO, BioMatrix Specialty Pharmacy for an engaging discussion about the companies partnership and the innovative solutions needed to […]

Virtual Patient Support for Specialty Pharmacies

The specialty pharmacy environment has changed in a matter of weeks. Phone waits are longer with staff working remotely; patients are concerned about refills and shortages of their critical medications; contactless delivery has become a necessity due to patient and family member concerns about potential infection.