Innovation in communication to help the family caregiver President & CEO Edo Banach of NHPCO sits down with Citus Health Co-Founder and CEO Melissa Kozak, RN, to discuss the importance of innovation in patient, caregiver, and provider communication. Melissa and Edo discuss how easy and open communication democratizes health care “from Park Avenue to the […]
How Parkway Specialty Pharmacy Reduced Delivery Confirmations from Days to 48 Hours Patients continue to press for more virtual care options from their healthcare providers to meet their increasingly digitally focused lives better. And as research tells us that timely, accurate delivery and care coordination make up 70% of patients’ overall satisfaction, it is more […]
In 2020, we have reached an inflection point in care delivery. Close collaboration in healthcare among all stakeholders — internal clinical and non-clinical staff, referring physicians, external partners, and family caregivers — has never been more important.
We thought we would recap three of the most important themes that surfaced at NAHC FMC20. Telehealth was front and center with Bill Dombi, President of NAHC, citing it as the #1 advocacy priority in 2020. What surprised us is a widespread call to look beyond telehealth to engage patients, physicians and clinicians like never before […]
There’s No Going Back- Virtual Patient Support is Here to Stay In a recent podcast from the National Association of Specialty Pharmacy, Executive Director, Sheila Arquette hosts Melissa Kozak, RN, CRNI, CEO, Citus Health and Meagan Sampogna, COO, BioMatrix Specialty Pharmacy for an engaging discussion about the companies partnership and the innovative solutions needed to […]
How BioMatrix Specialty Pharmacy rapidly enhanced digital communications to provide real-time patient support and expedited prescription refill processing. As a result of the COVID-19 pandemic, a dramatic and rapid shift has occurred in how specialty pharmacies and healthcareproviders around the world must coordinate and deliver care. The need for remote care technology is greater than […]
With increasing challenges in gaining access to new therapies from limited drug distribution networks, implementing value-based care initiatives continues to be a top priority for specialty pharmacies. Manufacturers are looking for specialty pharmacies to demonstrate an innovative and collaborative approach to patient care that results in high patient satisfaction and outcomes. These challenges, coupled with […]
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