How Sangre de Cristo Community Care uses automation to boost satisfaction Without an automated solution, hospice and home health providers require a lot of staff time scanning, copying, faxing, emailing and chasing down physicians for manual signatures. By implementing the Citus Health platform solution, Sangre de Cristo Community Care has replaced paper with digital […]
We pulled together three key themes we heard at NAHC FMC21 that will dramatically impact home healthcare providers in the next 12 months. We heard how COVID-19, along with increasing traction of value-based purchasing (VBP) and risk sharing models combined with staffing shortages are disrupting traditional home health delivery models.
As a follow up to the groundbreaking Hospice Family Caregiver study in 2020, we commissioned Porter Research to conduct a research study of 300 home healthcare consumers, defined as patients and family caregivers who experienced skilled home healthcare within the past 12 months, regarding their experiences with home healthcare agency communication. The study revealed that […]
The healthcare environment changed in a matter of weeks in 2020. Now in 2021, we are living a new normal where remote patient support has become a critical aspect of home-based care and if implemented correctly can increase patient and family caregiver satisfaction, improve care team collaboration and drive organizational efficiency.
“There’s an app for that” is something we never heard before the iPhone was introduced in 2007. Today, we hear it all the time because innovators built small, purpose-built, apps that solve specific problems. Because not all users have the same problems, apps exist for different solutions. We don’t replace our phones every time we […]
For home-based care agencies struggling to complete claims documentation required to secure payments and provide much needed cash flow, obtaining signatures from family Powers of Attorney (POA) and physicians continues to hold them back.
In 2020, we have reached an inflection point in care delivery. Close collaboration in healthcare among all stakeholders — internal clinical and non-clinical staff, referring physicians, external partners, and family caregivers — has never been more important.
The healthcare environment has changed in a matter of weeks. Facilities are overflowing, providing face-to-face care is now a challenge and a health risk given family members concerns about potential infection of their loved ones. And providers are concerned about care team safety with limited PPE supplies.
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