10 Essentials for Virtual Patient Care

The healthcare environment changed in a matter of weeks in 2020.  Now in 2021, we are living a new normal where remote patient support has become a critical aspect of home-based care and if implemented correctly can increase patient and family caregiver satisfaction, improve care team collaboration and drive organizational efficiency.

Virtual Patient Support for Specialty Pharmacies

The specialty pharmacy environment has changed in a matter of weeks. Phone waits are longer with staff working remotely; patients are concerned about refills and shortages of their critical medications; contactless delivery has become a necessity due to patient and family member concerns about potential infection. 

Remote Patient Care Technology Solutions for the New Normal

The healthcare environment has changed in a matter of weeks.  Facilities are overflowing, providing face-to-face care is now a challenge and a health risk given family members concerns about potential infection of their loved ones. And providers are concerned about care team safety with limited PPE supplies.