New research reveals that family caregiver communication and engagement strategies play a bigger role in key hospice performance metrics than most leaders may realize. Everything from avoidable hospital visits, CAHPS scores, and patient population growth are impacted when hospice family caregivers can connect to care team members more easily.We recently conducted a survey with 300 hospice family caregivers to hear about their experiences and what they value most.
In this eBook, we explore:
- What these 300 hospice family caregivers care about most
- The impact inadequate communication mechanisms can have on their hospice organizations
- Criteria to consider when selecting the right engagement solution
